Terms and Conditions
General terms and conditionsTerms and Conditions - MCN Online Shop Ltd
Please read these terms and conditions before making a purchase from MCN Online Shop Ltd.
By purchasing from our online store we assume you accept these terms and conditions in full. Do not continue to use our online shop if you do not accept all of the terms and conditions stated below.
When you place an order with us you are making an offer to buy the goods. We will send you an email to confirm that we have received your order.
If the goods are no longer available, or there is a pricing mistake, we will advise you of this.
Images of the products on the website are for illustrative purposes only. Your goods may vary slightly from the image shown in the store.
Whilst we try to be as accurate as possible all information provided is approximate and is provided in good faith.
You can use our store to place an order by selecting the product you wish to buy and adding it to your cart. Items you do not require can be removed from the cart at any time. You will be required to pay the full amount displayed on ordering. The payment process is secure and we do not see or store your credit card details.
We aim to ship within 3 to 5 working days of receiving your order. If you have not received your order within 21 days please contact us immediately.
We are not liable for late delivery or any possible damage sustained during the delivery process.
If you find any fault with the goods please contact us immediately.
Your Right To Cancel
You have the right to cancel your order within 14 days of receipt even if the goods are not faulty.
If you wish to cancel your order you will be refunded if you notify MCN Online Shop Ltd within 14 days of receiving your goods that they want to cancel. You will have 14 days to return the goods once you have notified MCN Online Shop Ltd.
You will receive a refund within14 days of MCN Online Shop Ltd receiving the goods back.
If You have ‘accepted’ an item, but later discover a fault, MCN Online Shop will offer a replacement it. You can still reject the item after it is replaced.
You are deemed to have accepted has accepted an item if you have:
• told MCN Online Shop Ltd that you accepted it (having had enough opportunity to inspect the item before confirming you have received it)
• altered the item
We will replace an item if you return it within 6 months - unless you can prove it was not faulty when they bought it.
We will ask you to prove an item was faulty when you bought it if you ask for a replacement after 6 months.